Shop Assistant / Cashier – Clicks Modi Mall

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  • Permanent
  • EE/AA
  • Published: 

Duties & Responsibilities

Job Objectives:

to promptly and effectively complete all operational tasks at the point of sale.

must continue to operate with high levels of accuracy while scanning goods, collecting payments, and processing clubcard benefits.

should always guarantee that currency is handled safely.
In order to meet the clubcard participation goals, it is important to actively market the Clicks clubcard and sign up new members.

to inform clients about sales in order to increase sales and ensure that they “feel good and spend less.”

by serving as a brand ambassador, being visible, and providing a welcoming and knowledgeable service, to provide outstanding customer service.

to effectively carry out and maintain all general cleaning and merchandising tasks in accordance with store and visual merchandise standards.
to live and promote the corporate values in order to achieve the Group’s objective of becoming the customer’s first choice health and beauty retailer.
keeping up-to-date knowledge of products, ranges, specials, and events in order to always give customers accurate information.

Knowledge:

simple mathematical computations
background in retail/FMCG and comprehension of the fundamentals of marketing and promotions
knowledge of stock management techniques
understanding of excellent customer service

Skills:

Skills in organization and planning
abilities to solve issues
strong commitment to the consumer
strong communication abilities
knowledge about computers
math proficiency

Competencies:

Essential:

networking and relating
observing directions and protocols
Meeting customer expectations while producing results
Desirable:

employing individuals
Influencing and Persuading
Organizing and Planning
Managing Pressures and Obstacles

Desired Experience & Qualification

Experience:

  • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

  • Essential: Grade 12
  • Desirable: Maths 50% and English 50% at Grade 12 level

Please email CV to:CLK1704MGR@clicks.co.za

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