How To Submit R350 Grant Appeals Under The New Rules

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All eligible beneficiaries are being paid the Sassa Social Relief of Distress grant. If you are among those that have been intending to file for an appeal due to your denied application status, here is the protocol on how to launch an appeal for your declined R350 grant application.

The Social Relief of Distress (SRD) award is still being paid out by the South African Social Security Agency (Sassa), but the agency has also had to deal with a substantial backlog of applicants who have filed application appeals after submitting their initial application.

Here is the procedure to follow if you were one of the numerous applicants whose SRD grant application was turned down and you are unsure of how to submit your R350 grant appeal.

How to File an Appeal for an R350 Grant Under the New Rules


Click on the green bar that says ‘click here to lodge an appeal or check appeal status’

Enter your ID number

Enter your cellphone number

Click ‘send pin’ and wait for the SMS which will contain the verification pin

Enter the pin and click ‘submit’

Select the month you are submitting an appeal for

Select the drop down arrow and choose the reason for your appeal

Click ‘submit’

You must also file an appeal for each month that your request was turned down. An impartial panel will examine appeal applications.

The Independent Tribunal’s processes were combined with Sassa’s processes because it already had information from applicants from Sassa, which resulted in a minimal and constrained appeals process.

The Independent Tribunal will then look into the matter to see if Sassa made any errors in examining your application, which ultimately led to its denial.

Although it is suggested that applicants submit their appeal within the first 30 days of learning that their application has been refused, the deadline is 90 days. Following that, Sassa will let applicants know whether or not their appeal was successful.

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