Santam is Recruiting x31 Consultants | Apply with Grade 12

Exciting Career Opportunities at Santam: Recruiting 31 Insurance Consultants

Santam is Recruiting x31 Consultants | Apply with Grade 12 Are you searching for a rewarding career in the insurance business? Santam, the leading force in the general insurance sector across Southern Africa, is on the lookout for 31 Insurance Consultants. This golden opportunity is ideal for individuals with a Matric/Grade 12 qualification, eager to join a premier company expanding rapidly into emerging markets in Africa and Asia.

• Location: Bellville, Western Cape X20, Pretoria, Gauteng X10, Bloemfontein, Free State X10

Santam is not just a titan within South Africa’s insurance landscape but also a significant player in numerous emerging markets. Renowned for its diverse portfolio and dedication to transformation, Santam is continuously evolving and innovating. This growth opens up numerous career opportunities, particularly within the Commercial Contact Centre of Santam Operations. With a broad range of services that include public liability insurance, business insurance, and commercial insurance, Santam stands out as a comprehensive service provider.

The Role: Insurance Consultant

As an Insurance Consultant at Santam, you will be pivotal in delivering comprehensive service and support to brokers. Your role is critical to ensuring brokers and their clients receive top-tier service, particularly regarding policy inquiries and maintenance. Whether dealing with state farm car insurance inquiries or commercial vehicle insurance, your expertise will be invaluable.

Key Duties and Responsibilities

Your responsibilities as an Insurance Consultant will include, but are not limited to:

1. Servicing Broker Requests: Addressing and resolving broker inquiries via telephone and email.
2. Policy Management: Handling the issuance of new policies, policy maintenance, renewals, and agricultural aspects of policies. This includes managing state farm renters insurance and state farm home insurance policies.
3. Client Follow-Ups: Engaging with clients when policies are canceled to understand their reasons and attempt to retain their business.
4. Premium Adjustments: Adjusting premiums in accordance with new asset values.
5. Expectation Management: Ensuring clients are aware of expected turnaround times for their requests.
6. Underwriting Criteria: Adhering to underwriting criteria and regional requirements.
7. Client Profiling: Assisting in profiling clients to ensure they receive the most suitable product and coverage, such as small business insurance and product liability insurance.
8. Consultation and Advice: Providing brokers with advice to ensure clients’ needs are met with the correct cover and product, whether it be state farm life insurance or business interruption insurance.
9. Solution Implementation: Contributing to the development and implementation of solutions for process improvement.
10. Temporary Coverage: Standing in for other consultants during busy periods or when key resources are unavailable.

Qualifications and Experience

Candidates for the Insurance Consultant position must possess the following:

• Educational Qualification: Matric/Grade 12.
• FAIS Credits: 60 commercial lines FAIS credits.
• Insurance Qualification: A relevant insurance-related qualification (e.g., NQF level 4) is advantageous.
• Experience: At least 3 years of experience in short-term insurance, specifically in commercial lines and/or agricultural assets. Experience with state farm b2b and commercial insurance products is beneficial.
• Industry Knowledge: Proven work experience in commercial and agriculture policy administration and underwriting within the short-term insurance industry.

Essential Knowledge and Skills

Successful candidates will also need to demonstrate the following skills and competencies:

• Communication Skills: Excellent verbal and written communication skills are essential for interacting with brokers and clients.
• Interpersonal Skills: The ability to collaborate effectively with internal colleagues and external stakeholders.
• Compliance: Adherence to quality, compliance, and accreditation standards.
• Administrative Efficiency: Conducting efficient administration processes.
• Process Optimization: Continually seeking to optimize work processes for better efficiency and effectiveness.

Why Choose Santam?

Joining Santam means becoming part of a company that values growth, innovation, and employee development. Santam offers a dynamic work environment where your contributions are recognized and rewarded. By becoming an Insurance Consultant at Santam, you will have the opportunity to advance your career in a supportive and forward-thinking company.

Career Growth

Santam is committed to the professional growth of its employees. With its expansive reach and continuous growth in emerging markets, there are ample opportunities for career advancement. The company’s supportive environment and emphasis on employee development ensure that you will have the resources and support needed to succeed. Santam is Recruiting x31 Consultants | Apply with Grade 12

Employee Benefits

Santam offers a competitive salary and benefits package, including comprehensive health benefits, retirement plans, and opportunities for professional development. The company also promotes a healthy work-life balance, ensuring that employees can thrive both personally and professionally.

Innovation and Transformation

As a leading player in the insurance industry, Santam is at the forefront of innovation and transformation. The company is continually exploring new ways to improve its services and expand its reach. By joining Santam, you will be part of a company that is shaping the future of insurance in Southern Africa and beyond. Whether you are dealing with state farm insurance near me queries or looking to provide a state farm quote, your role will be integral to Santam’s mission.

How to Apply?

Click Here to Apply

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